GP GuardianIndependent dispute consultants
Independent consultants · Australia-wide

Money stuck on a trading platform? Let's work out your next step.

Tell us what happened, in your own words. A consultant will review your case for free and give you an honest picture of your options — no pressure, and nothing to pay today.

Free review 100% confidential Fees in writing first

Start your free case review

Nothing to pay today

Takes about two minutes. A real consultant reads every enquiry — not a bot, not a call centre.

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What happens next: a consultant reads your case and contacts you, usually within one business day. If we believe we can help, we'll explain the next steps and put any fee in writing before anything starts. If we can't help — we'll tell you that too, for free.

Thank you — your case is with us.

A consultant will review it and contact you personally, usually within one business day. There's nothing else you need to do right now.

Prefer to talk it through? Call +61 02 6189 3260 or message us on WhatsApp.

After the review, you'll know exactly where you stand

Whatever you decide to do next, you'll walk away with three clear answers.

Which doors are open

The channels that actually apply to your case — bank dispute processes, formal complaints, or a referral to independent lawyers.

What it would take

Realistic timeframes and what's involved at each step — before you commit to anything at all.

Whether it's worth pursuing

And if it isn't, we'll say so plainly — at no cost. You'll never be talked into chasing something that doesn't make sense.

Sound familiar?

These are the situations people bring to us every week. If one of them is yours, it's worth a free review.

Your withdrawal has been "processing" for weeks or months
Your account was frozen or restricted without a clear reason
They keep asking for more documents, and it never ends
Support stopped answering, but your balance is still on screen
Charges or "fees" appeared that you never agreed to
The platform went quiet — or offline — with your money inside

We work with cases involving forex & CFD brokers, crypto exchanges, trading apps and investment accounts.

How it works — four simple steps

You'll always know where things stand. No jargon, no surprises.

Send the form

Two minutes, in your own words. Free and confidential.

We review & call you

A consultant gives you an honest picture of your options.

You decide

If there's a real path, the fee goes in writing before anything starts.

We handle it

Banks, complaint bodies, lawyers when needed — with updates at every step.

Three promises, in plain English

Before you send anything, here's exactly where we stand.

No guarantees — ever.

Nobody can promise a result, and anyone who does isn't being straight with you. What we promise is careful, proper work through the official channels.

An honest "no" when that's the answer.

If your case has no realistic path, we'll tell you — for free. We only take on cases we genuinely believe we can move forward.

Nothing to pay today.

The review is free. If you choose to go ahead, you get a written agreement showing exactly what our work costs. No verbal deals, no surprises.

Fair questions, straight answers

Does it cost anything to find out my options?

No. The review is free and there's no obligation. You only ever pay if you choose to go ahead — and that fee is written down and agreed before any work starts. If anyone claiming to be from GP Guardian asks you for money outside a written agreement, stop and email us directly at support@gp-guardian.com.

Who am I actually dealing with?

An independent Australian consultancy. We are not a law firm, and we are not connected to any regulator, bank or trading platform. Our business details are in the footer, independent reviews are on our Trustpilot page, and you can speak with your consultant before deciding anything. Take your time — we never rush a decision.

How long does it take?

It depends on the channel your case goes through. Bank disputes usually run on set timelines measured in weeks. Formal complaints and legal routes can take months. After the review, we give you a realistic estimate for your case — we don't make promises about time or results.

My situation started a long time ago. Still worth asking?

Usually yes. Some channels have time limits, others stay open much longer. The review will tell you exactly which doors are still open for your case — and it costs nothing to ask.

Take the first step — it's free.

Two minutes, in your own words. An honest answer either way, usually within one business day.

Start my free case review

Or call us: +61 02 6189 3260